Broken parts when I pulled her out of the box
I really love this figure and it's probably one of my favorite figures that I own. However, when she came her wing was completely broken off as well as the bow on the back of her neck. I was able to glue them back on with super glue to where you really can't tell but it still made me sad to see.
Thank you for your review and we do apologize. Would you be so kind and reach out to our Customer Support with your order number so we can look into this and help you?
Here is the link: https://help.crunchyroll.com/hc/en-us/requests/new