It was alright
When I had revived the item, the hand had broken off from the body. On some places there was also some dirt and scratched paint. I think that the delivery was a little rough but the figure itself looked quite nice!
I'm so sorry to hear you received a damaged figure! I apologize on behalf of Crunchyroll for the inconvenience here. I'm having our Customer Service Team reach out to you so that we can get this resolved.